How Do Gift Cards Work on Shopify


November 27, 2022


Gift cards are a popular way to give someone a present, but how do they work on Shopify? When you purchase a gift card from Shopify, the recipient will receive an email with a unique code that can be used at checkout. The code can be entered during the checkout process and the value of the gift card will be applied to the order total.

If there is any remaining balance, it can be paid with another payment method or carried over to future purchases.

If you’re new to Shopify, you might be wondering how gift cards work. In a nutshell, gift cards are a type of product that you can sell in your shop. When a customer purchases a gift card from your shop, they’ll receive a code that they can use to redeem the value of the card at checkout.

Gift cards are a great way to give customers the flexibility to purchase what they want, when they want it. And because Shopify handles all of the heavy lifting for you, setting up and selling gift cards is easy and hassle-free.

How to set up giftcards || Shopify Help Center

How Do Shopify Gift Cards Work?

Gift cards are a popular present for many occasions, but they can be tricky to use if you’re not familiar with the process. Here’s a quick guide to using Shopify gift cards so you can take full advantage of their benefits. Shopify gift cards can be used both online and in-store at any business that uses Shopify as their point-of-sale system.

To use your card online, simply enter the unique code found on the back of the card during checkout. The funds will then be applied to your purchase total. If you’re using your gift card in a physical store, the process is slightly different.

When you reach the payment stage of your transaction, hand the cashier your card and let them know you’d like to pay with it. They’ll run the card through their system and deduct the appropriate amount from the balance. It’s that easy!

One thing to keep in mind when using Shopify gift cards is that they cannot be redeemed for cash or refunds. So be sure to spend all of the funds on your card before it expires – otherwise you’ll lose out on those unused dollars. Overall, Shopify gift cards are a great way to give someone else (or yourself!) The flexibility to choose what they want from a wide range of businesses.

Just remember to keep track of that balance and enjoy those savings!

Does Shopify Automatically Send Gift Cards?

Shopify does not automatically send gift cards. You must create and purchase a gift card through Shopify’s checkout process.

Does Shopify Charge Transaction Fees on Gift Cards?

No, Shopify does not charge transaction fees on gift cards. However, depending on the payment processor you use, there may be a fee for processing the transaction. For example, if you use PayPal to process your transactions, they will charge a small fee per transaction.

How Do I Load Gift Cards on Shopify?

If you’re looking to load a gift card on Shopify, there are a few different ways to do it. You can either purchase a pre-loaded gift card from Shopify, or load your own gift card onto the platform. To purchase a pre-loaded gift card from Shopify, simply go to the ‘Gift Cards’ section of the website and select the amount you wish to load onto the card.

Once you’ve done that, add the gift card to your cart and checkout as normal. The gift card will then be automatically loaded onto your account and ready to use. If you want to load your own gift card onto Shopify, you first need to make sure that it’s a valid Visa or Mastercard.

Once you’ve done that, go to the ‘Gift Cards’ section of the website and select ‘Add Gift Card’. Enter your gift card number and PIN, then select ‘Add Gift Card’. Your gift card will then be loaded onto your account and ready for use.

How Do I Activate a Physical Gift Card on Shopify?

If you’ve been gifted a physical Shopify gift card, congratulations! Here’s how to activate it: 1. Go to and enter your 16-digit gift card number.

2. Enter the amount of money on the gift card, then click Add funds. 3. Shop away! Your new balance will be automatically applied to your next purchase.

And that’s all there is to it! If you have any questions about using your gift card or run into any problems, our support team would be happy to help out.

Where Can I Use Shopify Gift Cards?

Shopify gift cards can be used at any Shopify store that accepts them as a payment method. When you’re checking out, simply select “Shopify gift card” as your payment method and enter your card number and PIN. The amount on your card will then be applied to your total purchase price.

If you have a balance remaining on your card, it will stay active until it’s used up. You can check your balance anytime by visiting the Shopify website.

How Do Gift Cards Work on Shopify
How Do Gift Cards Work on Shopify 4


Shopify Gift Card Not Working

If you’re having trouble with your Shopify gift card, there are a few things you can do to troubleshoot the issue. First, make sure that the gift card hasn’t expired. If it has, the funds on the card can’t be used.

Next, check to see if there are any restrictions on the card that would prevent it from being used for your purchase. For example, some cards can only be used for specific products or services. If neither of those is the problem, contact Shopify support for further assistance.


Shopify is a platform that allows businesses to create their own online stores. Gift cards are a popular payment method on Shopify, and there are a few different ways to set them up. The first way is to use Shopify’s built-in gift card feature.

This option lets you create physical or digital gift cards that can be used in your store. You can also set up automatic email delivery, so customers can receive their gift cards right away. Another way to accept gift cards on Shopify is by using a third-party app.

There are many apps available that add gift card functionality to your store. Some of these apps also offer additional features like loyalty programs and rewards points. Whichever method you choose, gift cards are a great way to give your customers more flexibility in how they pay for your products.

And with Shopify, it’s easy to get started accepting them today.

About the author 

Abrar Hossain

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